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Our People
Meet Some of the People Behind the Performance
Behind every strategy, campaign, and client partnership is a team of experienced professionals committed to helping home-service businesses grow.
At MTA360, our people bring expertise across digital marketing, business growth, client strategy, sales, financial operations, and customer support. While our roles are different, our commitment is shared: understand our clients, earn their trust, and deliver work that moves their businesses forward.
Built on Trust. Driven by Performance.™
Meet some of our experienced professionals — the team behind the strategy, execution, and support that drive MTA360 client results.
Dakota Marks
Account Growth Manager
Part of the MTA360 Team Since 2016Digital Advertising | Growth Strategy | Client Consulting
“There is no better feeling than hearing that a client is exceeding their business goals and knowing the strategy we developed helped make that possible.”
Meet Dakota Marks →Dakota Marks
Account Growth Manager — Part of the MTA360 Team Since 2016
Digital Advertising | Growth Strategy | Client Consulting
With a decade at MTA360 and more than 11 years of industry experience, Dakota has built his career around helping businesses turn their growth goals into actionable marketing and advertising strategies.
Dakota believes effective marketing begins with understanding where a business wants to go. Rather than simply selling services, he works closely with clients to identify their goals, evaluate their opportunities, and develop realistic strategies designed to generate the new business needed to support continued growth.
For Dakota, one of the most rewarding parts of his work is seeing strategy translate into measurable client success. Hearing that a client is exceeding its goals — and knowing the work developed in partnership with MTA360 helped contribute to that success — is what continues to make the work meaningful.
“There is no better feeling than hearing that a client is exceeding their business goals and knowing the strategy we developed helped make that possible.”
Mary Harpel
Senior Administrative Manager
Part of the MTA360 Team Since Its InceptionCustomer Service | Administration | Employee Training
“We genuinely care about our clients' success. Building personal relationships, providing exceptional support, and helping contractors grow is what makes MTA360 such a special place to work.”
Meet Mary Harpel →Mary Harpel
Senior Administrative Manager — Part of the MTA360 Team Since Its Inception
Customer Service | Administration | Employee Training
As one of MTA360's longest-tenured employees, Mary has spent 15 years helping support the company, its employees, and its clients through years of growth, change, and evolution.
During her time with MTA360, Mary has served in multiple roles and developed expertise across customer service, employee training, administration, bookkeeping, and marketing support. That breadth of experience has given her a unique perspective on both the history of the company and the relationships that have helped shape it.
What Mary values most is the opportunity to help clients find the answers they need and to build relationships that extend beyond individual projects or services. She believes that remembering the small things, providing personal support, and taking the time to help clients understand complex issues are important parts of earning long-term trust.
Having been part of MTA360 since its earliest days, Mary has watched the company adapt to a changing marketing landscape and evolve into a more technology-driven organization while maintaining its commitment to helping contractors grow.
“We genuinely care about our clients' success. Building personal relationships, providing exceptional support, and helping contractors grow is what makes MTA360 such a special place to work.”
Simone DellaValle
Executive Assistant
Part of the MTA360 Team Since Its InceptionClient Support | Customer Service | Executive Administration
Meet Simone DellaValle →Simone DellaValle
Executive Assistant — Part of the MTA360 Team Since Its Inception
Client Support | Customer Service | Executive Administration
As one of MTA360's longest-tenured employees, Simone has been a steady source of support for both clients and the internal team throughout the company's growth. Her experience and commitment to exceptional service help ensure that clients receive timely communication, thoughtful assistance, and a consistently positive experience.
Simone enjoys building genuine relationships with clients, taking the time to understand their needs, answer questions, and help them navigate the resources available through MTA360. She believes that trust is built through responsiveness, clear communication, and treating every client with care and respect.
Her dedication to supporting both clients and colleagues reflects the collaborative culture and client-first approach that define MTA360.
Marlon Cates
Bookkeeper
Financial Operations | Reconciliation | Accounts Receivable
“I take pride in providing the financial accuracy and consistency that allow our team to remain focused on helping our clients succeed.”
Meet Marlon Cates →Marlon Cates
Bookkeeper
Financial Operations | Reconciliation | Accounts Receivable
With nine years of financial operations experience, Marlon plays an important role in supporting the accuracy, consistency, and day-to-day financial operations behind MTA360.
While the client-facing teams focus on developing strategies and driving growth, Marlon works behind the scenes to help ensure the company's financial operations remain organized and dependable. His responsibilities across transaction monitoring, reconciliation, billing, and accounts receivable provide important operational support to the broader organization.
What Marlon values about MTA360 is the company's commitment to internal precision as well as external results. He takes pride in knowing that accurate and consistent financial operations help give the rest of the team the confidence and support needed to remain focused on serving clients.
“I take pride in providing the financial accuracy and consistency that allow our team to remain focused on helping our clients succeed.”
Joey Casillas
Account Executive
SEO | Demand Generation | Business Growth
“We don't simply deliver marketing solutions. We genuinely invest in the success and growth of the businesses we serve.”
Meet Joey Casillas →Joey Casillas
Account Executive
SEO | Demand Generation | Business Growth
With more than two decades of industry experience, Joey brings extensive expertise in SEO, website strategy, paid media, local marketing, demand generation, and business growth to his role at MTA360.
What Joey values most about MTA360 is the combination of deep industry knowledge and a genuinely client-first culture. Working alongside experienced professionals creates an environment where ideas, expertise, and strategy come together around one shared objective: helping clients succeed.
For Joey, the work goes beyond delivering marketing solutions. It means understanding the businesses MTA360 serves, recognizing the real-world impact of the strategies being developed, and remaining invested in helping clients achieve meaningful, sustainable growth.
“We don't simply deliver marketing solutions. We genuinely invest in the success and growth of the businesses we serve.”
Jordan McKee
Account Executive
Digital Marketing | Client Strategy | Business Development
“Our clients trust us to do right by them, and we validate that trust by delivering tangible data and measurable results.”
Meet Jordan McKee →Jordan McKee
Account Executive
Digital Marketing | Client Strategy | Business Development
With 12 years of industry experience, Jordan brings a strong digital marketing perspective and a results-focused approach to serving MTA360 clients.
What Jordan values most about MTA360 is the company's commitment to supporting strategy with tangible data and measurable performance. Clients trust MTA360 to provide honest guidance, remain accountable, and work alongside them toward meaningful business outcomes.
For Jordan, Built on Trust. Driven by Performance.™ reflects the relationship between accountability and results. Trust is established by doing what is right for the client, and performance reinforces that trust by demonstrating the impact of the work.
As MTA360 continues to grow and evolve, Jordan is excited to help further distinguish the company through its commitment to client success, measurable results, and industry leadership.
“Our clients trust us to do right by them, and we validate that trust by delivering tangible data and measurable results.”
Sean Choate
Account Executive
Sales | Client Discovery | Business Development
“There's a real focus at MTA360 on building long-term relationships and helping home-improvement businesses grow.”
Meet Sean Choate →Sean Choate
Account Executive
Sales | Client Discovery | Business Development
Sean brings a sales-focused perspective and a strong interest in understanding the challenges home-service business owners face as they work to grow their companies.
One of the most rewarding aspects of his role is seeing the progression from an initial conversation about a business owner's challenges to helping that client identify opportunities and solutions that can move the business forward.
What Sean values about MTA360 is the genuine focus on long-term client relationships and the collaborative environment within the company. Team members openly share their knowledge, work together to solve problems, and remain focused on achieving the best possible outcome for the client.
He also appreciates MTA360's commitment to adapting and improving as marketing, technology, and the home-service industry continue to evolve.
“There's a real focus at MTA360 on building long-term relationships and helping home-improvement businesses grow.”
Rossevelt Ricart
Inside Sales Consultant
SEO | Digital Strategy | Client Growth
“Trust is earned through consistent actions, and performance validates that trust. Being part of a team that values both makes the work meaningful.”
Meet Rossevelt Ricart →Rossevelt Ricart
Inside Sales Consultant
SEO | Digital Strategy | Client Growth
With more than 10 years of industry experience, Rossevelt brings expertise across account management, SEO, digital strategy, lead generation, performance analytics, and client consulting.
What Rossevelt enjoys most about his work is helping clients better understand their marketing performance and using that understanding to identify opportunities for measurable business growth.
At MTA360, he values the collaborative approach the team brings to solving client challenges. Ideas are shared openly, strategies are developed around the needs of the individual business, and the focus remains on finding the right solution rather than applying a one-size-fits-all approach.
For Rossevelt, Built on Trust. Driven by Performance.™ means following through on commitments, communicating honestly, and demonstrating value through consistent action and measurable results.
“Trust is earned through consistent actions, and performance validates that trust. Being part of a team that values both makes the work meaningful.”
Oscar Mineros
Inside Account Consultant
Client Strategy | SEO | Performance Analytics
“We're not just managing marketing campaigns. We're helping business owners make decisions that affect their employees, their families, and the future of their companies.”
Meet Oscar Mineros →Oscar Mineros
Inside Account Consultant
Client Strategy | SEO | Performance Analytics
With approximately 17 years of experience in leadership, client service, and digital marketing, Oscar brings a relationship-driven approach to account management and client strategy.
Oscar believes that behind every marketing campaign is a business owner making decisions that affect employees, families, and the future of a company. That perspective shapes the way he works with clients: taking the time to understand each business, identify opportunities, explain performance, and have honest conversations about both successes and challenges.
What stands out to Oscar about MTA360 is the company's understanding of the home-improvement industry and its commitment to developing strategies around the individual needs of each client rather than relying on one-size-fits-all solutions.
For Oscar, trust is built through transparency, accountability, and consistency. When clients know their team is genuinely invested in understanding their business and helping them succeed, stronger partnerships — and stronger performance — can follow.
“We're not just managing marketing campaigns. We're helping business owners make decisions that affect their employees, their families, and the future of their companies.”
Ken Louks
Technology & AI Solutions
Technology Strategy | AI Integration | Engineering
“I've learned to balance urgency with patience and innovation with practicality.”
Meet Ken Louks →Ken Louks
Technology & AI Solutions
Technology Strategy | AI Integration | Engineering
Ken helps transform ideas into scalable technology solutions that improve how MTA360 serves its clients and operates internally. His work spans website engineering, AI integration, automation, systems architecture, and continuous process improvement — all with a focus on creating practical solutions that make a meaningful difference.
What Ken values most about MTA360 is its willingness to evolve. Rather than accepting existing processes as “the way they've always been done,” he appreciates an environment where thoughtful ideas are encouraged, innovation is supported, and people are empowered to help shape the future of the company.
For Ken, technology is never the goal — it is the tool. Success comes from combining decades of industry knowledge with modern systems, intelligent automation, and practical innovation that helps clients operate more efficiently and positions MTA360 for continued growth.
Working alongside MTA360's leadership team, Ken helps translate strategic vision into practical technology solutions that enhance the client experience, improve internal operations, and support the company's continued evolution.
As MTA360 continues to evolve, Ken is excited about the opportunity to build technology that strengthens long-standing client relationships while creating entirely new capabilities for the future.
“I've learned to balance urgency with patience and innovation with practicality.”
What Drives Us
Different Expertise. One Shared Commitment.
Our team brings together different backgrounds, experiences, and areas of expertise. What connects us is a shared belief that the strongest client relationships are built through honest communication, accountability, collaboration, and results.
Understand the Business
We take the time to understand each client’s goals, market, challenges, and opportunities before recommending a path forward.
Build the Relationship
We believe lasting partnerships are created through transparency, responsiveness, and doing what we say we will do.
Deliver the Performance
Strategy matters. Execution matters. Results matter. We remain focused on helping our clients build stronger, more sustainable businesses.
In Their Words
What It Means to Be Part of MTA360
“We don't believe in one-size-fits-all marketing. We take the time to understand each client's market, goals, and challenges.”
Oscar Mineros
“Trust is earned through consistent actions, and performance validates that trust.”
Rossevelt Ricart
“We work closely with businesses to identify their goals and build a realistic roadmap to generate the growth they need.”
Dakota Marks
“Our commitment to putting clients' needs first makes the work incredibly rewarding.”
Joey Casillas
The MTA360 Difference
Experience You Can Trust. Performance You Can Measure.
Growing a home-service business requires more than marketing. It requires the right strategy, experienced guidance, responsive support, and a partner genuinely invested in your success.
That is the standard our people bring to every MTA360 client relationship.